![]() Spike takes all of those messages stored in those ‘Boxes’ and reorganizes them by People, Groups, or entities. Such as: ‘Sent Items’, ‘Labels’, ‘Archives’, ‘Trash’ etc. Conventional email applications organize messages in ‘Boxes’. Spike communicates with your email provider in order to be in constant sync with all outgoing and incoming messages.Ī ‘Thread’ is a collection of messages. The message is served and stored in your email cloud by your email service provider (ESP). ![]() Any message that includes at least one recipient, one sender, and also has a subject and body, and may include a file attachment or more. Whenever we refer to a ‘Message’ in Spike, we mean an email message. A ‘Thread’ is a collection of messages with the same subject line. TL DR – A ‘Message’ in Spike is a single email message. But if you get a Newsletter or an email from someone you haven’t communicated via email with previously, you’ll find it under ‘Other’. For example, if a colleague sends you an email, it will automatically go to ‘Priority’. If you have, Spike assumes this is a person you know. When you get a new message, Spike checks whether you’ve previously communicated with the email address. How does Spike know who to put under Priority?
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